AI AGENT INTELLIGENCE · AI COMPLIANCE

    AI compliance software records intent. An audit produces evidence.

    Buying AI compliance software is the easy half. The hard half is showing a regulator, an auditor or your own Board that the AI agent answering customers tonight behaves the way the policy says it does.

    WHAT THIS ACTUALLY MEANS

    AI compliance software is tooling that maps regulatory obligations to internal controls, stores evidence documents and reports on control status.

    Self-declared inputsThe inputs are almost always self-declared by the team that operates the AI system.
    An external party tests itAn independent AI agent audit inverts that: an external party tests the deployed agent under adversarial and everyday conditions and reports what it found.
    Four pillars, one verdictLexic Compass audits AI agents already in production across four pillars — Integrity & Safety, Regulatory Trust, Operational Reliability and Experience Trust — and issues a Trust Score from 0 to 100 plus a signed verdict.
    Trust Score 0-100ClearedCleared with ConditionsNot Cleared

    It is an independent audit, not a certification: Lexic is not a notified body under the EU AI Act.

    What each layer actually delivers

    Question you will be askedWhere the answer comes from
    Which regulations apply to this AI system?AI compliance software — obligation mapping
    Do we have a documented policy and owner?AI compliance software — control register
    Does the agent tell customers it is an AI?Independent audit — verified in live conversations
    Can the agent be talked out of its guardrails?Independent audit — adversarial test suite
    Does it hallucinate prices, terms or coverage?Independent audit — grounded against your own source of truth
    Is there a traceable record when it fails?Independent audit — incident traceability, exportable
    Who signs the verdict?Independent audit — an external auditor, not the operator

    “No regulator has ever been reassured by a control marked green by the same team that owns the control.”

    Sergio Llorens, CEO of LEXIC.AI

    Executives of these companies are already decoding conversations

    Ecovidrio — glass recycling leader using Lexic AI conversational intelligence
    Ecoembes — packaging recycling organization using Lexic AI conversational intelligence
    Coca-Cola — global beverage brand using Lexic AI customer conversation analysis
    Cellnex Telecom — telecom infrastructure company using Lexic AI insights
    Delta Cafés — food and beverage brand leveraging Lexic AI customer analytics
    TotalEnergies — global energy company using Lexic AI conversation analysis
    GreenFlex by TotalEnergies — sustainability consultancy using Lexic AI
    Bankinter — Spanish banking group using Lexic AI for customer experience
    Telefónica — telecommunications leader using Lexic AI call center analytics
    Stadler — rail vehicle manufacturer using Lexic AI operational intelligence
    Ecovidrio — glass recycling leader using Lexic AI conversational intelligence
    Ecoembes — packaging recycling organization using Lexic AI conversational intelligence
    Coca-Cola — global beverage brand using Lexic AI customer conversation analysis
    Cellnex Telecom — telecom infrastructure company using Lexic AI insights
    Delta Cafés — food and beverage brand leveraging Lexic AI customer analytics
    TotalEnergies — global energy company using Lexic AI conversation analysis
    GreenFlex by TotalEnergies — sustainability consultancy using Lexic AI
    Bankinter — Spanish banking group using Lexic AI for customer experience
    Telefónica — telecommunications leader using Lexic AI call center analytics
    Stadler — rail vehicle manufacturer using Lexic AI operational intelligence

    Frequently asked questions

    AI compliance software maps AI regulations such as the EU AI Act to internal controls, stores the supporting documentation and reports control status to management. It is a system of record for compliance intent, and it is genuinely useful for that. It does not test the behaviour of a deployed AI agent.

    Turn your compliance policy into evidence.