Text AI Agents - Multi-Channel Messaging

Messaging Channels

WhatsApp Business Integration

Connect with billions of WhatsApp users through our official API integration. Send rich messages with images, documents, and interactive buttons. Handle customer inquiries, send notifications, and conduct surveys at scale.

Web Chat Widgets

Embed intelligent chat widgets on your website with zero coding required. Customize appearance to match your brand and provide instant support to website visitors.

Mobile App SDKs

Integrate AI chat capabilities directly into your iOS and Android apps. Native SDKs ensure smooth performance and seamless user experience.

SMS and Email

Reach customers through traditional channels with AI-powered messaging. Automate follow-ups, surveys, and notifications while maintaining personalization.

Intelligent Features

Context-Aware Conversations

Our AI remembers conversation history and user preferences. Every interaction builds on previous ones, creating truly personalized experiences.

Natural Language Understanding

Advanced NLU handles typos, slang, and complex queries. Users communicate naturally without learning specific commands.

Sentiment Analysis

Detect customer emotions in real-time. Automatically escalate frustrated users to human agents while celebrating positive interactions.

Rich Media Support

Send and receive images, videos, documents, and location data. Create engaging experiences with carousels, quick replies, and interactive elements.

Use Cases

Customer Research

Conduct qualitative research through natural text conversations. Gather insights at scale while maintaining the depth of one-on-one interviews.

Customer Support

Resolve common inquiries instantly, 24/7. Reduce support tickets while improving customer satisfaction.

Lead Generation

Qualify leads through intelligent conversations. Capture contact information and preferences while providing value.

Appointment Scheduling

Let customers book appointments through chat. Integrate with calendars for real-time availability.

Key Benefits

• Meet customers where they already are
• Scale support without adding headcount
• Consistent brand voice across channels
• Rich analytics and conversation insights
• Seamless handoff to human agents
• GDPR and privacy compliant

Get Started with Text AI

Transform your messaging channels with intelligent AI. Contact Lexic.ai to see Text AI in action.