About Lexic.ai

Our Story

Lexic.ai was founded with a simple observation: the best insights come from real conversations, not checkbox surveys. Traditional research methods capture what people say they do, but miss the nuances of how they actually think and feel.

We set out to build AI agents that could conduct genuine conversations at scale - agents that listen, adapt, and probe deeper, just like the best human researchers. The result is a platform that delivers qualitative depth with quantitative scale.

Our Mission

To democratize deep customer understanding. We believe every organization deserves access to meaningful customer insights, not just those with large research budgets. Our AI agents make it possible to have thousands of genuine conversations that reveal what customers truly need.

Our Values

Empathy First

Our AI is designed to understand and respect human emotions. Every conversation should feel natural, respectful, and valuable for the participant.

Insight-Driven

We measure success by the quality of insights delivered, not the quantity of data collected. Depth matters more than breadth.

Continuous Innovation

AI evolves rapidly, and so do we. We constantly push the boundaries of what conversational AI can achieve.

Partnership Mindset

We succeed when our clients succeed. We work as strategic partners, not just technology vendors.

What We Do

• Voice AI Agents - Human-like phone conversations in 50+ languages
• Text AI Agents - Intelligent chat across WhatsApp, web, and mobile
• Lexic Pulse - Real-time feedback and insights platform
• Health Companion - AI-powered patient engagement
• Consulting Services - Strategy, development, and integration

Industries We Serve

• Healthcare & Life Sciences
• Consumer Products
• Financial Services
• Retail & E-commerce
• Technology
• Market Research

Contact Us

Ready to transform your customer research? Let's talk.