Lexic Pulse - Real-time Feedback & Insights

Transform continuous feedback into actionable insights. Lexic Pulse enables organizations to monitor customer sentiment, track product performance, and respond to trends in real-time through AI-powered feedback loop agents.

Core Capabilities

Continuous Feedback Collection

Deploy automated feedback agents that engage customers at optimal moments. Collect insights through voice, text, and surveys without disrupting the user experience.

Real-time Sentiment Analysis

Understand how customers feel as conversations happen. Our AI analyzes language patterns, emotion indicators, and context to provide instant sentiment scores.

Trend Detection

Identify emerging patterns before they become problems. Lexic Pulse surfaces trending topics, recurring complaints, and unexpected feedback themes automatically.

Intelligent Alerting

Get notified when metrics cross thresholds. Set up custom alerts for sentiment drops, volume spikes, or specific keyword mentions.

Applications

Product Research

Gather continuous user feedback on products and features. Understand what customers love, what frustrates them, and what they wish existed.

Patient Monitoring

Track patient satisfaction and health outcomes through regular check-ins. Identify patients who may need additional support before issues escalate.

Employee Experience

Monitor team morale and engagement continuously. Replace annual surveys with real-time pulse checks that drive action.

Market Research

Track brand perception and competitive positioning. Understand how market events impact customer sentiment.

Analytics Dashboard

Visualize feedback data through customizable dashboards. Track key metrics over time, compare segments, and drill down into individual responses.

Sentiment trends over time
Topic clustering and word clouds
Response rate analytics
Segment comparisons
Custom report generation
Export to CSV, PDF, or API

Integration Options

Connect Lexic Pulse with your existing tools and workflows.

CRM systems (Salesforce, HubSpot)
Support platforms (Zendesk, Intercom)
Analytics tools (Google Analytics, Mixpanel)
Communication tools (Slack, Teams)
Custom webhooks and APIs

Get Started with Pulse

Start collecting real-time insights today. Contact Lexic.ai for a demo of the Pulse platform.